The Customer Support Executive position offers a yearly salary of ₹2.3 Lakh. This is a full-time, permanent opportunity suitable for those with 0–2 years' experience.

Day-to-day, you'll manage both inbound and outbound calls related to customer banking queries, providing information on accounts, transactions, and cards.

Efficient communication is key as you help resolve issues and escalate unresolved ones, following process guidelines at all times.

Compliance with banking policies and data security during customer interactions is a core requirement for this position.

Upselling and cross-selling relevant services may occasionally form part of your workflow, depending on client requirements.

This role is an excellent entry point into the BPO and BFSI sectors, especially for freshers and recent graduates.

It offers a structured environment where you can develop strong industry-specific skills and professional communication abilities.

The company is known for support and workforce diversity, making it a learning-rich workplace.

Full-time roles with rotational shifts can help you gain varied experience and adaptability, a valuable asset for any CV.

The requirement for rotational shifts may be challenging for those who prefer fixed work hours.

Handling a high volume of calls can sometimes feel repetitive or stressful, especially in the banking sector.

Proficiency in English is a must, and additional Indian language skills are preferred but not strictly required.

For those seeking a stepping stone into the world of customer support or BFSI, this position is a strong starting point.

With opportunities for freshers, an open work culture, and competitive pay, it's definitely worth considering if you meet the requirements.