What This Job Offers

This Customer Relationship Officer opportunity at HGS is full-time and designed for freshers. Salaries range from 95,578 to 1,45,578 per annum plus incentives for performance.

Applicants with a minimum education of +2 or Diploma, or any graduation including BE or B.Tech, are welcome. Even candidates with academic arrears are eligible.

The company values language skills in Tamil, Telugu, Malayalam, Kannada, or Hindi. Moderate English communication is a bonus.

Shifts are rotational, which provides flexibility for those who like dynamic work schedules and want to build industry experience.

HGS is known for its strong reputation in customer service, acquiring top clients and expanding globally over the years.

Day-to-Day: What to Expect

As a Customer Relationship Officer, your main task is to handle inbound customer calls and resolve queries efficiently and politely.

You will use basic computer skills and relevant industry knowledge to address and solve customer issues in a professional manner.

Self-confidence, the ability to handle objections, and maintaining a customer-centric approach are highly valued in this position.

Every interaction aims to provide customer satisfaction, helping the company uphold its leadership in the customer support industry.

Your communication skills will be tested and improved daily, creating opportunities for rapid personal and professional growth.

Advantages of Working at HGS

HGS offers employees a competitive salary structure along with the potential for attractive incentives based on performance.

Flexible shift patterns allow you to balance personal commitments and professional responsibilities with greater ease.

Being part of a leading global company means access to established support systems and learning from experienced peers.

Freshers benefit from HGS’s inclusive hiring policy, as even those with backlogs can apply, boosting the chance for a first job.

The company’s strong position in the industry creates real prospects for career growth right from your initial role.

Potential Downsides

Rotational shifts may be challenging for those who prefer a fixed work schedule or have time constraints due to personal reasons.

The role demands constant interaction with customers, so it can become repetitive or stressful at times, especially during peak hours.

Is This Job Right for You?

If you are a fresher eager to gain experience, want a steady income, and don’t mind rotational shifts, this opening could be ideal.

For candidates who value fast-paced environments and diverse communication opportunities, HGS’s offer stands out among entry-level jobs.